Green Cross Health Limited is a leading provider of primary health care services, delivering health support, care and advice to communities the length and breadth of New Zealand.
It is passionately committed to the health and wellness of New Zealand. Its network of services includes pharmacy, medical, occupational health and community health divisions. Green Cross Health is listed on the New Zealand stock exchange (NZX: GXH).
Since adopting ApprovalMax, Green Cross Health has transformed spend control and approval processes across multiple levels of the organisation. The finance team now uses automation to manage the delegated financial authority (DFA) level for each decision-maker. The team has an intricate approval process that involves staff and managers at each medical centre, as well as regional and country-wide managers. With ApprovalMax’s automated approval workflows, Green Cross Health was also able to establish rules based on specific vendors or geo-codes, ensuring precise spend control and determining the appropriate workflow for each document.
“Managing the approval process used to be a major challenge for us. Now that we’re using ApprovalMax, we have the flexibility to manage and accommodate our complex structures.”
And the results speak for themselves. Before ApprovalMax, the average approval time was two days or longer. After implementing ApprovalMax, this is now five minutes. That’s a 96% reduction in approval times!
But it's not just about streamlining the approval process. ApprovalMax also simplifies the audit process by integrating with Xero, enabling Green Cross Health to easily trace transactions, see invoices and pull documents as needed. This eliminates the hassle of finding the actual invoice and accurately identifying it during an audit. The ability to look back into the invoices and see who created and approved them in ApprovalMax made the audit process much more efficient.
“Because we’re listed on the New Zealand stock exchange (NZX), we have to undergo heavy duty audits. ApprovalMax and Xero have streamlined our audits by providing easy traceability of transactions and quick access to invoices and documents. This solution eliminates the struggle of finding accurate invoices and provides a detailed overview of the approval process. ApprovalMax is a really efficient tool for managing audits.”
Green Cross Health's growth strategy is based on acquisition. However, for this strategy to be successful, it needs to be responsive, future-focused, and agile. To achieve this, the team needed a digital solution that would allow them to streamline the approval process so they could have confidence in their financial controls for every acquisition. This is a huge part of why they chose ApprovalMax as their go-to tool.
“ApprovalMax allows us to quickly bring new acquisitions into the fold – it makes our processes straightforward and easy to learn, and it integrates well with Xero. ApprovalMax aligns to our growth strategy which means that as we continue to buy medical practices at a high rate, we’ll continue to adopt ApprovalMax across them. ApprovalMax is quick to deploy and easy to use.”
With ApprovalMax, the onboarding of new medical practices is quick and easy, and the approval process is straightforward and simple for them to learn, making it the perfect tool to accompany Green Cross Health's fast-paced business plan.
Discover some of ApprovalMax’s most popular features
Approval Automation
Streamline your approval processes with automated workflows.
Budget checking
Get a real-time overview of budgets during approvals.
Bill-to-PO matching
Easily match bills to purchase orders for accurate record-keeping.
Audit trails
Track all approval activity at any time for greater transparency and compliance.
Integration with any OCR
Pair ApprovalMax with any OCR tool to save time and reduce errors.
